365-day money-back guarantee

Who qualifies

Any customer who purchased CogniClear directly through the official website qualifies for a refund within 365 days of the original order date, whether or not the bottles have been opened or used.

How to request a refund

1. Email our support team at the address on our Contact Us page with your order number and the email address used at checkout.
2. Let us know briefly why CogniClear didn't work out for you — this helps us keep improving, though it isn't required to process your refund.
3. Our team confirms your order details and issues the refund to your original payment method.
4. Refunds are typically processed within 5–10 business days, though your bank or card provider may take a few additional days to post the funds.

What's covered

• Refunds cover the full purchase price of the product.
• There is no restocking fee and no requirement to return unused bottles unless we ask you to.
• Refunds apply to orders placed directly through the official CogniClear checkout. Purchases made through unauthorized third-party sellers or marketplaces should be handled through that seller's own return process.

Questions about your refund

If it's been more than 10 business days since your refund was approved and you haven't seen it reflected on your statement, reach out through our Contact Us page and we'll look into it right away.